The third way to introduce DevOps is to create a culture of trust that supports experimentation and risk-taking. This is the Third Way in Gene Kim’s Three Ways framework — and it is what puts the team on a learning curve steep enough to outpace the competition.
The second way to introduce DevOps is to build a strong flow of feedback going in the opposite direction of the value flow — from customers and production back into the business and into development. This is the Second Way in Gene Kim’s Three Ways framework, and it is what stops the First Way from optimising in the dark.
The first way to introduce DevOps is to optimise the value flow from development, through operations, all the way to the customer. This is the First Way in Gene Kim’s Three Ways framework — and it is where every transformation should start.
